Getting help with Tidemark Cloud

Tidemark Cloud customers get support from us directly.

• In the app. Use the round help button at the bottom right of the dashboard. It lets you send us a message, and we see which plan you are on and which sites you have, so you do not need to explain your setup.
• By email. Write to support@tidemarkanalytics.com from the address you signed up with.

Before you write, the Tracking and Troubleshooting pages solve most problems.

Running Tidemark yourself? See Getting help with a self-hosted install.